![]() This person has logged into the computer with his or her name at the start of their shift, which is why the Pizza Tracker displays a name when you order your pizza. When an order comes in, it hits the computers in the stores, and the big computer screen at the front of the “make line” where the person is stretching dough displays the order information. The claim? That when used correctly, the Pizza Tracker is accurate to within a few seconds. The Pizza Tracker was designed to provide us with actual information about where our pizza is in this carefully timed process. He also explained that Dominos times everything in the pizza creation and delivery process. For decades they have been known as the thirty minutes or less delivery people, and he stands by the fact that they deliver pizzas quickly because they are fast on their feet, not on the street. ![]() Tim made it very clear during our conversation that to Dominos, timing is everything. Who was to be believed: the man at my local store who said that the tracker was a fake and who got my food to me late enough to confirm that or the poor guy tweeting from Thankfully, Tim graciously agreed to grant me an interview to get to the bottom of this mess and be able to answer definitively, “Is the Dominos Pizza Tracker Real?”ĭominos’ answer is yes, yes the Pizza Tracker is real. Every time one fire was put out, another one would pop up, the Dominos Twitter account deluged with questions about the validity of the Pizza Tracker. In my resulting conversation with Tim McIntyre, Vice President of Communications for Domino’s Pizza LLC, this social media explosion around my missing pizza was ingeniously compared to a game of Whack-a-Mole. And now, the conclusion of the tale…Īpparently while I was looking out the window and hoping that my lunch would arrive, communications were being sent around the food chain within Dominos alerting the appropriate people to the brouhaha on Twitter about the allegedly fake Pizza Tracker. When we left the story, our hero was eating cold pizza and mourning over the realization that the Dominos Pizza Tracker was not real.
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